Refund Policy

Effective Date: August 2026

At Jveon, customer satisfaction is important to us. This Refund Policy explains the conditions under which refunds may be issued.

Training Courses

Refund requests for online or offline training programs may be considered within 7 days of purchase, provided:

• The course has not been substantially completed.
• No certificate has been issued.
• No abuse of the refund policy is detected.

Spare Parts Orders

Refunds or replacements may be offered if:

• The wrong product is delivered.
• The product arrives damaged.
• The product is defective upon delivery.

Customers must report such issues within 48 hours of receiving the order.

Repair Services

Refunds for completed repair services are generally not available. However, service-related concerns may be reviewed on a case-by-case basis.

Refund Processing

Approved refunds are processed within 7–10 business days through the original payment method whenever possible.

Cancellation Policy

Orders or enrollments may be cancelled before processing begins. Once processing or course access has started, cancellation may not be possible.

Contact Us

Email: rohan1ku13kus@gmail.com
Phone: 8700773984